A Japanese onsen can be one of the most memorable experiences you offer your clients—but it can also raise a few questions for first-time visitors. Is it really necessary to bathe naked? What are the rules? And what if they feel uncomfortable sharing a bath with others?
This guide covers the essentials, from onsen etiquette and private bathing options to recommended destinations, so you can confidently add an authentic onsen experience to your clients’ Japan itinerary.
What Makes Japanese Onsen Special?
Japanese onsen are more than places to take a bath. They are a unique part of Japanese culture, offering travelers a chance to slow down, relax, and experience a traditional side of Japan.

Natural Hot Springs
Unlike a regular bath, an onsen uses naturally heated spring water from underground. Japan is home to thousands of hot spring sources, thanks to its volcanic landscape. The water is also known for its different mineral compositions, colors, and textures, making each onsen experience unique.
More Than Just a Bath
For many Japanese people, visiting an onsen is about relaxing and taking a break from everyday life. Many traditional onsen towns also offer a complete experience, combining hot springs with ryokan stays, local cuisine, beautiful scenery, and traditional Japanese culture.
A Chance to Experience Japanese Culture
For international travelers, an onsen can be a memorable way to experience everyday Japanese customs and hospitality. From staying in a traditional ryokan to wearing a yukata and enjoying a relaxing soak, an onsen stay can become an important part of a Japan itinerary—not just another stop along the way.
Worried About Being Naked? Tips for First-Time Onsen Visitors
For some travelers, the idea of bathing naked with other people can feel uncomfortable at first. The good news is that enjoying a Japanese onsen does not always mean using a large public bath. There are several options for a more private and relaxed experience.
Try a Private Bath

Many ryokan and onsen facilities offer private baths (kashikiri-buro) that can be reserved for individuals, couples, families, or groups. This allows your clients to enjoy the hot spring without sharing the bath with other guests.
Stay at a Ryokan with a Private Open-Air Bath

For luxury travelers or clients looking for a special experience, a room with a private open-air bath (rotenburo) is an excellent option. They can enjoy the hot spring from the comfort and privacy of their own room.
Start with a Foot Bath
If your clients are not ready for a full onsen experience, a foot bath (ashiyu) can be a great introduction to Japanese hot spring culture. Foot baths are often available in onsen towns and can usually be enjoyed while wearing regular clothes.
Choose the Right Experience for Your Clients
There is no need to make every traveler start with a large public bath. Consider their preferences and travel style when choosing an onsen experience.
Travel Agent Tip: For first-time visitors who feel hesitant about communal bathing, consider adding a private bath or a ryokan with a private open-air bath to their itinerary. It can be an easy way to introduce them to Japan's onsen culture while keeping the experience comfortable and memorable.
Best Onsen Destinations in Japan
Japan has countless hot spring destinations, each with its own atmosphere, scenery, and cultural appeal. Here are some popular choices to consider when planning an itinerary for your clients.
Hakone
Best for: First-time visitors and Tokyo itineraries

Located close to Tokyo, Hakone is one of Japan's most accessible onsen destinations. Clients can combine a relaxing hot spring stay with views of Mount Fuji, traditional ryokan, and beautiful nature.
Arima Onsen
Best for: Osaka and Kyoto itineraries

Located near Kobe, Arima Onsen is an easy addition to a western Japan itinerary. Its historic townscape, traditional ryokan, and distinctive hot spring waters make it a great choice for travelers looking for a classic onsen experience.
Kinosaki Onsen
Best for: Traditional Japanese atmosphere

Kinosaki is famous for its charming streets lined with traditional ryokan, where visitors can stroll around town wearing yukata and visit several public bathhouses. The town itself is part of the experience.
Kusatsu Onsen
Best for: Travelers seeking an iconic onsen destination

One of Japan's most famous hot spring towns, Kusatsu is known for its distinctive hot spring culture and the Yubatake, a large hot spring water source in the center of town. It is ideal for travelers who want to experience a destination built around onsen culture.
Gero Onsen
Best for: Ryokan and countryside experiences
Located in Gifu Prefecture, Gero is a classic hot spring destination surrounded by mountains. A stay at a traditional ryokan combined with a relaxing onsen experience offers clients a chance to enjoy a quieter side of Japan.
Beppu
Best for: Travelers who want to explore diverse hot spring experiences

Beppu is one of Japan's best-known hot spring destinations and offers a wide variety of hot spring experiences. From traditional baths to unique geothermal attractions, it is a great choice for clients who want to explore Japan's onsen culture in depth.
Which Onsen Experience Is Right for Your Clients?
Not every traveler is looking for the same kind of onsen experience. Matching the destination and bathing style to your clients’ preferences can make their trip even more enjoyable.
| Client Type | Recommended Experience |
|---|---|
| First-time visitors | Private bath or a ryokan with a private bath |
| Luxury travelers | Luxury ryokan with a private open-air bath |
| Couples | Private bath and a scenic ryokan stay |
| Families | Private bath where everyone can relax together |
| Culture lovers | Traditional ryokan and an onsen town |
| Nature lovers | Mountain or seaside onsen surrounded by nature |
| Travelers who feel hesitant about communal bathing | Private bath, private open-air bath, or foot bath |
A More Personalized Onsen Experience
An onsen does not have to be a one-size-fits-all experience. By considering your clients' interests, comfort levels, and itinerary, you can choose an option that feels both authentic and enjoyable.
Travel Agent Tip: When proposing an onsen experience to first-time visitors, explain the bathing style in advance and offer private options when appropriate. A little preparation can make clients feel much more comfortable.
How to Add an Onsen Experience to a Japan Itinerary
An onsen experience can be easily added to many popular Japan itineraries. Rather than creating a trip entirely around hot springs, consider adding an onsen stay between major destinations.
Tokyo → Hakone
Add a one-night stay in Hakone after exploring Tokyo. Clients can enjoy a traditional ryokan, hot spring baths, and beautiful natural scenery before continuing their journey.
Osaka / Kyoto → Arima Onsen
Arima Onsen is a convenient option for clients traveling around Osaka and Kyoto. A stay here can add a relaxing traditional experience to a busy sightseeing itinerary.
Tokyo → Takayama → Gero Onsen
For travelers exploring central Japan, Gero Onsen pairs well with a route including Takayama. Clients can experience traditional townscapes, local culture, and a relaxing ryokan stay along the way.
Hiroshima → Matsuyama / Dogo Onsen
For clients looking to explore beyond the Golden Route, Dogo Onsen offers a combination of hot spring culture, history, and local experiences in Matsuyama.
Add an Onsen Stay to a Group or Luxury Tour
An onsen experience can also be a memorable highlight for group and luxury travelers. A private bath, high-quality ryokan, seasonal cuisine, and scenic surroundings can turn a simple overnight stay into a special part of the itinerary.
Travel Agent Tip: The best onsen experience depends on your clients' itinerary, travel style, and comfort level. Consider the overall route first, then choose an onsen destination that fits naturally into the journey.
Plan an Authentic Onsen Experience with FREEPLUS
An onsen can be much more than a relaxing bath. With the right destination, ryokan, and itinerary, it can become one of the most memorable parts of your clients' Japan trip.
At FREEPLUS, we help overseas travel agencies create tailor-made Japan itineraries for FITs, groups, and MICE, including authentic local experiences and traditional ryokan stays.
Whether your clients are visiting Japan for the first time, looking for a luxury experience, or want to discover a quieter side of Japan, we can help you find an onsen experience that fits their itinerary.
Planning a Japan tour?
Contact us for a free consultation and let us create an unforgettable onsen experience for your clients.